Supervisory Skills (FOCUSED PACKAGE)

9 Mar 2020
20 Apr 2020
Purpose of the Programme: 

The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to focus on specific areas in any supervisory role. This is across various sectors and industries. The programme introduces key terms, rules, concepts, principles and practices of management, that will enable learners to be informed supervisors in any field.

Programme Outcomes: 

On completion of this programme learners will be able to:

  • Identify and develop objectives (Planning and Goal Setting)
  • Formulate a plan to meet the objective (Planning and Goal Setting)
  • Implement the plan (Planning and Goal Setting)
  • Monitor activities (Planning and Goal Setting)
  • Identify time management profiles (Time Management)
  • Understand the principles of time management (Time Management)
  • Draw up time efficient work plans to carry out department/division work functions (Time Management)
  • Implement time efficient work plans (Time Management)
  • Prepare and distribute records for a meeting (Meeting Skills)
  • Conduct a meeting (Meeting Skills)
  • Demonstrate techniques to deal with differing views during a meeting (Meeting Skills)
  • Understand the concept of budgeting (Budgeting)
  • Identify and understand budget elements (Budgeting)
  • Monitor and control expenses against the budget (Budgeting)
  • Define the problem (Problem Solving)
  • Investigate the problem (Problem Solving)
  • Generate problem solutions (Problem Solving)
  • Implement solution(s) (Problem Solving)
  • Evaluate the effectiveness of the solution (Problem Solving)
Learning Assumed to be in Place: 

It is assumed that learners entering this programme are competent in:

  1. Communication at NQF Level 3
  2. Mathematical Literacy at NQF Level 3
  3. Computer Literacy at NQF Level 3
Recognition of Prior Learning (RPL): 

RPL against these unit standards are allowed. Application forms are available from our offices.


Training Programme Duration: 5 Days

Assessment: Portfolio of Evidence will be submitted within eight weeks of completing the training. Assessment activities include demonstration of competence in terms of the exit level outcomes, which in turn are a function of the associated unit standards. Candidates will be assessed in an integrative manner per exit level outcome.

Certification: This includes obtaining endorsement from the SETQAA.

Unit Standards:

  • 242822 – Employ a systematic approach to achieving objectives
  • 242811 – Prioritise time and work for self and team
  • 242816 – Conduct a structured meeting
  • 242810 – Manage expenditure against a budget
  • 242817 – Solve problems, make decisions and implement solutions

NQF Level: 4

Credits: 34

Target Group: 
  • First Line Managers
  • Business Owners
  • Line Managers
  • HR Managers
  • Administration Managers
  • Supervisors / Foreman
  • Anyone who wishes to learn/improve their supervisory skills
  • Management competencies to be strengthened; and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations
  • It is aimed at improving the procuctivity and efficiency of managers within all occupations in South Africa
  • Improved competence and motivation of workforce
  • Improved opportunities to claim skills grants


Learning Options: