The purpose of this programme is to equip learners with the necessary knowledge, skills and attitudes to solve problems,
make decisions and implement solutions.
On completion of this programme learners will be able to:
• Define the problem
• Investigate the problem
• Generate problem solutions
• Implement solution(s)
• Evaluate the effectiveness of the solution
Delegates wishing to enroll on this programme should be competent in Computer Literacy, Mathematical Literacy and
Communications at NQF level 3.
RPL against this unit standard is allowed. Apply online by sending us your details / information.
Training Programme Duration: 1 Day.
Assessment: Portfolio of evidence will be submitted within two weeks after completing the training. Assessment activities
include questioning to test knowledge and ability to apply problem solving ability.
Certification: This includes obtaining endorsement from the SETQAA.
• 242817 - Solve problems, make decisions and implement solutions
• First line managers
• Business owners
• Branch managers