Personal Assistant

Status Of The Programme: 
Purpose of the Programme: 

The purpose of this programme is to equip learners with the necessary knowledge, skills and attitudes to co-ordinate
meetings, minor events and travel arrangements. Plan and conduct meetings and identify expertise and resources.

Program Outcomes: 
Program OutcomesLevelCredits

On completion of this programme learners will be able to:
• Plan and conduct meetings
• Coordinate meetings, minor events and travel arrangements

Programme Outline: 

• Plan and prepare for a meeting.
• Chair and facilitate a meeting effectively.
• Check correctness of minutes and address urgent issues.
• Identify a date, venue and time for meeting or event
• Liaise with meeting attendees regarding availability
• Book venues and catering
• Finalise meeting room arrangements
• Make travel, car hire and accommodation arrangements
• Notify and confirm arrangements with attendees or stakeholders
• Process and distribute all documentation required for the meeting or event

Learning Assumed to be in Place: 

Delegates who wish to enroll on this programme should be competent in Communication and Computer technology at
NQF Level 3.

Recognition of Prior Learning (RPL): 

RPL against these unit standards are allowed. Apply online by sending us your details / information.


Training Programme Duration: 2 Days.

Assessment: Portfolio of evidence will be submitted within three weeks after completing the training. Assessment activities
include evaluating meeting arrangements, minutes and record of expertise and resources.

Certification: This includes obtaining endorsement from the SETQAA.

Unit Standard(s):
• 9244 - Plan and conduct a meeting
• 13929 - Co-ordinate meetings, minor events and travel arrangements

Target Group: 

• Personal assistants
• Secretaries
• Office administrators
• Chair persons