The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to develop
administrative procedures and manage administration records within their workplaces.
On completion of this programme learners will be able to:
• Administrative systems
• Develop administrative systems
• Levels of confidentiality
• The policy manual
• Office stationery
Delegates wishing to enroll on this programme should be competent in Communication at NQF Level 3.
RPL against these unit standards are allowed. Apply online by sending us your details / information.
Training Programme Duration: 3 Days.
Assessment: Portfolio of evidence will be submitted within four weeks after completing the training. Assessment activities
include evaluating administrative systems, policy manual and ordering procedures.
Certification: This includes obtaining endorsement from the SETQAA.
• 110003 - Develop administrative procedures in a selected organisation
• 110009 - Manage administration records
• Team leaders
• First line managers
• Administration managers
• Administration clerks