Negotiation Skills

Status Of The Programme: 
Purpose of the Programme: 

The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to negotiate an
agreement or deal in an authentic work situation.

Program Outcomes: 
Program OutcomesLevelCredits

On completion of this programme learners will be able to:
• Explain the need for negotiation skills in business.
• Explain the steps in the negotiation process.
• Apply the steps in the negotiation process to an authentic situation.
• Explain strategies that could be used in negotiation.

Programme Outline: 

• The need for negotiation skills in a business.
• The steps in the negotiation process.
• Apply the steps in the negotiation process.
• Methods to enhance an entrepreneurial profile.

Learning Assumed to be in Place: 

Delegates who wish to enroll on this programme should be competent in Communication and Mathematical Literacy at
NQF level 3.

Recognition of Prior Learning (RPL): 

RPL against this unit standard is allowed. Apply online by sending us your details / information.


Training Programme Duration: 2 Days.

Assessment: Portfolio of evidence will be submitted within two weeks after completing the training. Assessment activities
include questioning to test knowledge and ability to apply as well as observation of the negotiation process.

Certification: This includes obtaining endorsement from the SETQAA.

Unit Standard(s):
• 13948 - Negotiate an agreement or deal in an authentic work situation.

Target Group: 

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position
or term is used to describe the first level of management in an organisation at which an employee has other employees
reporting to him/her.